COVID-19: Company Statement

By March 23, 2020 Breaking News
As the impact of the global COVID-19 crisis continues to spread, here’s an update from Solotech in the UK including SSE Audio, Wigwam, Capital Sound and BCS Audio.

Protecting our Staff, Crew and Clients

We are, however, still very much open for business across our four UK brands: SSE Audio, Wigwam, Capital Sound and BCS Audio.  Above all else, the health of our staff, crews and clients is paramount to us, so to remain open we have introduced several measures. Many of our staff are now working from home, where we have effective remote-working systems in place including video conferencing.

Our Offices

To minimise everyone’s exposure to the virus we have restricted visitors to our UK offices. Please contact us by telephone or email prior to coming to site. We are limiting travel between our offices by staff to what is essential for our day to day operations, and we have cancelled all our upcoming training events.

Our offices in Redditch, London (Park Royal) Heywood and Fareham remain open for the time being – but with the restriction on visitors.

All our telephone numbers remain operational and have been redirected where necessary.

Freelance Crews

All our UK Live Production brands have worked with the freelance crew community for many years and have built up lasting relationships.  Crews play a major role in the international live event industry and the impact of this crisis will hit them first.  We want to maintain our relationships and support crews with the best available advice, so we are actively looking at how to engage with this community.

Equipment Sales

We are still open for the supply of new and used equipment (within the site restrictions detailed above).  We will publish information about any supply chain issues as soon as we have it, but please continue to call to discuss your needs.

Installations

We are continuing to deliver systems integration projects to venues large and small, but obviously taking account of site contact and health issues.

Going Forward

We are continually monitoring the advice from the UK Government and the World Health Organisation and reassessing our own situation as and when new information becomes available. For the latest updates, please check back regularly on our website and Social Media channels.

As a UK group, we intend to do everything we can in support of the live production industry, and we hope we can all work together to this end.

Contact Numbers

(The numbers below should be used, even where offices are not open)
SSE Audio Head Office (Redditch) 01527 528822
SSE London Warehouse (Park Royal) 020 8961 1225
Wigwam Sales (Heywood) 01706 363400
Wigwam Hire (Heywood) 01706 363800
Capital Sound (Park Royal) 020 8944 6777
BCS Audio (Fareham) 01329 835761
Solotech Central London Office (Covent Garden) 0330 128 1100

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